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Facts About the Best Rest Store
GENERAL INFO
A concept store is a retail space that goes beyond your traditional store. Concept stores combine a curated selection of products with elements of modernity, culture, and design to tell a story and emotionally connect with the customer. They can immerse customers in a particular aesthetic or way of life like we are sharing here on Best Rest.
We're so glad to hear you'd like to sell your unique and original merchandise on our website. The process is simple; just fill out the form on our Vendor Submission Request page and we'll be in touch.
We're sorry to hear that, our customer support emails can sometimes fall into your spam/junk folders; be sure to add the Best Rest store to your bookmarks and lists so you don't miss any of our emails. If you're still having trouble, email, call or DM us on our Instagram or Facebook pages.
We are so pleased to hear you'd like to share your skills and talents with us and we always want to hear from talented prospects! Be sure to check back, whenever we have an opening we'll share that here on our website and all our social media accounts.
As our return policies can vary depending on the item or the brand, please visit our Returns page for more details.
Ordering & Shipping
Typically all orders that ship from the Best Rest warehouse will ship within 48 hours. If your item is shipping directly from one of our brand partners the shipping time can vary, up to 5-7 days. For our mattress orders the terms are stated on each product page.
All orders processed on our website will be processed within 48 hours whenever possible; our customer service support is closed on weekends and all recognized US holidays however, so if your order comes in at that time we will process the following business day. All orders receive a real-time email notification as soon as your purchase has been paid and we follow up with all tracking notifications the minute your item(s) have left our warehouse.
For all return, exchange and refund requests, please visit our Customer Support page for details.
Best Rest currently offers domestic ground, 3-4 Day Priority, and 2-Day Express. We do not ship outside the US; please check back as we expand our shipping zones internationally.
Once approved we will process your refund right away, typically within 48 hours during regular business hours. Your bank may take longer to recognize the refund so be sure to contact them once you receive our email notification.
On this website, we offer Apple Pay, Google Pay checkouts and accept American Express, Visa, Mastercard, and Discover credit cards as well as PayPal for payment. We also offer financing through Affirm, Shop Pay and Klarna.
